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Rescue operations using a fire truck with an extendable ladder A Toagosei firefighting team conducts a drill 16 Annual Report 2009 Management focused on the interests of stakeholders At Toagosei, we pursue our business operations with a strong emphasis on relationships with our customers, shareholders and employees, with the communities in which we operate, and with all other stakeholders. In all aspects of business we aim to realize an optimal balance between profitability, social contribution, and protection of the environment. Rigorous accomplishment of compliance We have established an in-house system to ensure a continued focus on compliance, and are conducting compliance educational programs. n The reviewing and revision of the Toagosei Group Code of Conduct and the Toagosei Group Manual of Behavioral Standards n Monitoring by the Compliance Committee n Installation of the whistleblower hotline systems for reporting suspected instances of illegal or unethical conduct n Drawing up guidelines for the protection of confidential personal information Systems for internal control and corporate governance Toagosei has created effective systems for internal control and corporate governance to enable fast and precise response to dramatic changes in the business environment, and to ensure fair and transparent management. Measures taken thus far include the following. n Introduction of executive officer system n Participation in the management of outside directors n Dedicated section for internal controls Responsible Care Activities We undertake continuous improvement activities toward our primary goal of preventing accidents. We take measures to eliminate accidents resulting from human error, and we have contingency plans in place to minimize injury and damage in the event of an accident. Disaster management training is carried out on a regular basis. As a central element in its Responsible Care policies, the Toagosei Group is committed to working to ensure the safety of its products, as well as workforce safety and hygiene, and to reducing the impact on the environment of these products and their manufacturing processes at all stages from development through use to final disposal. By these means, the Group aims to maintain its reputation for trustworthiness among both its customers and society at large. Toagosei aims to maintain the public’s trust through the fulfillment of its social responsibilities as a chemical manufacturer, and achieve sustainable growth as a Group The corporate ethical stance of the Toagosei Group is encapsulated in our motto: “Share more happiness with more people through the chemical business.” In line with the spirit of this motto, we carry out CSR activities on a comprehensive Group-wide basis. Toagosei Group has established the Group CSR Committee, of which each Group company is a member. The committee is responsible for ensuring the Group-wide implementation of CSR activities. Corporate Social Responsibility